As a MINI Technician you’ll be at the forefront of the automotive industry, working on some of the most innovative products available on the market and using the latest in diagnostic technology in a state of the art environment.

You will be responsible for carrying out scheduled servicing, diagnosis and repair work on a range of vehicles, to the highest standards, with a focus on customer satisfaction and solving any problem at the first time of asking.

Reporting to the Service Manager you will be responsible for carrying out scheduled servicing, diagnosis and repair work on a range of vehicles, to the highest standards, with a focus on customer satisfaction and solving any problem at the first time of asking.

As a MINI Technician, your responsibilities will include:
– Completing vehicle servicing
– Assisting and carrying out diagnostic work to determine the cause of faults
– Following set processes to complete work under warranty
– Ensuring the quality of your work is of a high standard
– Supporting others in the team
– Diagnosis, service and repairs of cars

1. To be responsiblefor the movement of all vehicles between various locations as well as general responsibilites assigned by the workshop manager.
2. To coordinate movement of vehicles between locations
3. Pick-up and delivery services of customer vehicles. Sending to inspection centres, diferent service locations, etc
4. General “touch up” and checking on cleanliness of vehicles before handover to customers
5. Liaise with front liners and service centre staff on exact location of vehicles

• Responsible for the maneuvering of vehicles within the premise
• Customer oriented
• Well verse in English

Inventory control / parts counter sales / store management

1. Liaise with the Customer Service Officer on day to day duties on opening and closing of job cards, collection of payment and ensuring balance of cash/NETs/Visa collection at the end of the day.

2. Perform office administration duties such as filing, sorting of documents, photocopying and recording.

3. Perform simple book-keeping/accounting duties such as generate tax invoices, balance of daily accounts and tally of petty cash.

4. Handle customers’ telephone booking for service appointment, customers’ enquiries and/or refer customers to Customer Service Officer or Service Executive when required.

5. Attend to walk-in customers and their enquiries.

6. Ensure high standards and excellence in customer service.

7. Manage on-line booking of service appointments.

Attend to customers’ needs for service/repairs of cars.

Act as principal contact between the company and customers for repair and maintenance service on vehicles and ensure customer satisfaction.