Customer Service & Admin Executive

Job Responsibilities

• Responsible for showroom housekeeping and office administration. 
• Ensure showroom cleanliness and operating standards.  
• Responsible for updating of sales materials at the customer lounge and showrooms. 
• To attend to phone calls and general enquiry emails. 
• To track showroom traffic and reporting.  
• Day-to-day mailing and dissemination of direct mailers, via mails or electronic means, to prospects and customers. 
• To assist Marketing team with CRM and preparation of gifts to customers and prospects.  
• To help out at RR events.  
• Keep abreast with brand and market news and competitors’ news.  
• Assist in preparation and submission of ad hoc reports. 
• Customer Relationship Management – Day-to-Day updates, data-entry and housekeeping of customers and prospects database.  
• The Management may assign any other suitable duties from time to time.