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Temp Brand Ambassador

Temp Brand Ambassador
Mini
Full Time
Application ends

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    Job Overview

    • Location
    • Brand
      Mini
    • Experience

    Job Responsibilities

    We are searching for a passionate, motivated, and collaborative MINI Genius to join our team. The qualified candidate will be a brand ambassador, spreading excitement and fascination to customers by providing high levels of enthusiasm, customer centricity, personalized service and expert knowledge with all things MINI.

     

    Responsibilities

    • Professionally, courteously and respectfully interact with clients to provide a consistent premium customer experience building dealer sales loyalty.
    • To be a MINI ambassador and provide customers or prospects with information about BMW brand, history and products.
    • Be abreast of MINI products and technologies and industry trends to provide high level knowledge for customers and colleagues
    • Be up to date on competitor product offerings and technologies to underline the strengths of BMW
    • Carry out needs analysis and understand specific interests & preferences of the customers, providing suitable options and using showroom media available to assist in explanation
    • Configuring and visualizing the customer’s desired new car and offer personalization options with no sales pressure towards the customer
    • To act as a point of initial consultation, and handing over customers to the Sales Consultant seamlessly
    • Act as a Product Expert and support Sales Consultants in case of questions (e.g. demonstration and explanation in configuration phase if required)
    • Performing test drives with customers and supporting the preparation and upkeep of the demo car fleet
    • Preparation and execution of second delivery (such as BMW ConnectedDrive activation, additional explanations and other services)
    • Assistance with ad-hoc duties such as journalist test drives and enquiries

    Job Requirements

    • Excellent Communication Skills with the ability to be exciting, persuasive and have the ability to promote
    • Problem solver, selfless and a good team player
    • Prior automotive experience will be advantageous
    • Proactive, customer centric and adaptable to a spontaneously changing circumstances and fast paced environment
    • Highly motivated with strong enthusiasm for the MINI brand as well as an affinity for technology
    • A valid class 3 driving license
    • Comfort in interacting with clients via phone and in-person

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