Duties and Responsibilities

• To clean up and ensure showroom car in new car sales and MINI Next showroom before operating hours
• To assist Sales Consultant on final detailing of their new cars on the delivery date
• To assist Sales Coordinator to receive new cars from MINI PDI center. Check for defects and report to Service/Senior Sales Manager
• To assist Marketing in cleaning up of display car whenever there is an event.
• To polish customers’ car whenever there is a request stated in the job card

Main Purpose of Job :

To be responsible for the movement of all vehicles between various locations as well as general responsibilities assigned by the Service Manager.

Duties & responsibilities:

• To co-ordinate movement of vehicles between locations.
• To pick-up and delivery services of customer vehicles and send to inspection centres and or different service locations.
• General “touch up” and checking on cleanliness of vehicles before handover to customers.
• To Liaison with front liners and service centre staff on exact location of vehicles.
• To exercise due care on issued vehicle when performing ferry/maneuvering at all times (eg. during events/launches, etc.)
• Provide ferry service to customers to and fro MRT station on ad hoc basis.
• Other ad hoc jobs such as send car to wash bay, top up petrol, pick up guests from airport or other locations.

The most edgy, energetic and exciting car company in the world needs dealers that make the brand come to life. What’s the secret to this?

Quite simply, our employees. Their attitude, enthusiasm and even sense of humour set them apart and make them special. If you want to be part of this adventure, join our team!

As a MINI Workshop Executive, your responsibilities will include: 

• Check and audit technician tools box in quarterly basis and take appropriate action to maintain the tools
• Order tools and workshop expandable items
• Ensure workshop comply with BMW Retail Standard
• Digest job card and distribute to technicians accordingly
• Prepare and analyze workshop standard reports. Discuss with immediate superior on finding and recommend improvement plans whenever needed.
• Coordinate jobs farm out to Tanjong Penjuru Service Factory
• Ensure combined productivity and efficiency of overall workshop performance at 50% or more.
• To test drive with customer whenever needed
• To assist in Quality Control whenever needed
• Follow up individual job status and promptly update CSO
• Ensure discipline of workshop staffs under your charge
• Conduct daily workshop briefing to share best practices and hiccups of previous day faced by workshop

Job Responsibilities

• To attend to customers who sent their cars to the Workshop for service and repairs.
• To understand the requirements of customers and be very clear on the problems concerning their cars before listing them on the job cards.
• To arrange for road test with vehicle tester for any vehicle noise related issue.
• To co-ordinate with external contractors if any car need external support services
• To have an up to date information on status of cars under service and / or repair
• To ensure that customer requirements are met every time effectively & efficiently