Main Purpose of Job

The warranty clerk coordinates and handles all Warranty/Goodwill claims according to the Manufactures and company guidelines and policies. She/he has to make sure that all relevant documents are complete / documented and the explanations are clear to understand for internal or external Auditors. She/he provides analysis and Reports to the Warranty Supervisor and highlight potential risks for the company.

Duties & Responsibilities:

– Control the time units of warranty jobs and all clocking.
– Prepare and process warranty claims for submissions to PAP/PAG via WWS warranty system and within the stipulated number of submission days.
– Responsible for labelling warranty tagged and upkeep of warranty/goodwill parts and its disposal according to Porsche Guidelines.
– Responsible to keep the warranty storage room clean and organized and locked.
– Control all job cards especially warranty jobs to assure that all relevant details are mentioned, customer signatures are included and all requested documents/ test logs/ photos are attached to include a compiled monthly self audit summary of all errors.
– Monitor and ensure all relevant information is correct in PQIS and closing of PQIS jobs in the PPN system.
– Responsible to ensure that the % of ‘new parts used despite exchange parts being available’ is kept below the PAP stipulated level

The Role

You will be tasked to lead and support the group’s Shared Services Centre (SSC) for Accounts Payable function. As an AP Team Lead, you will be responsible for the accuracy, completeness and timely processing of accounts payable transactions by ensuring payment processing to vendor is in accordance to policy. You will be the key driver for the upcoming E-procurement implementation project to replace the current processes. You will report directly to the Financial Controller.

Duties and Responsibilities include:

– Oversee the shared service team in the delivery of AP functions.
– Manage and coach team members to meet defined objectives.
– Ensure maximisation of the company’s cash flow with proper oversight to vendor terms.
– Responsible for month end closing activities, including adherence to timelines, accuracy of payables balances and ledger postings and review of month end reconciliation i.e. monthly Bank/Vendors/Intercompany/Related – – Parties’ reconciliations and resolve any discrepancies.
– Ensure policies and procedures are adhered at all times and adequate controls are in place
– Oversee daily accounts payable operations to ensure efficient workflow, consistency, timely and accurate processing of vendor invoices and payments.
– Review Group Companies month end closing and other required reporting activities.
– Monitor and review AP Controls are working effectively and ensure internal control compliance are met in the AP Workflow.
– Ensure timely and accurate submissions of costs accruals.
– Prepare weekly cash flow forecast for cash disbursements.
– Collaborate with other finance department managers to support overall goals and objectives
– Maintain visibility with non-finance employees and establish consistent communication methods to reinforce existing policies and relay any changes
– Keep abreast with technological advancements in AP finance and expense systems arena and review/evaluate their suitability for the business in the clearance of outstanding items.

Overview

The Parts admin supports all administration functions of the Parts Department ie paper work, data collection/input, etc for both operations and warehouse. Job scope entails raising of PO as well as documents preparation for outgoing to customers. He/She reports to the Parts Executive.

Duties & Responsibilities:
– Raising and keying of purchase orders into the DMS for all purchases required by the department.
– Prepare all shipping documents ie country of origin, actual weight (Kgs), volumetric weight (m3) for customers.
– To tabulate reports for specially ordered items received but not issued out or returned by the service department.
– Assist in parts claims and invoicing when credit notes are received from the principal.
– To monitor fast moving and servicing items via our DMS system to ensure sufficient stocks at all times.
– To check and coordinate the return of parts under recall campaign as advised by the principal.
– All admin functions within the parts department.

Job scope:

– To be responsible for the movement of all vehicles between various locations as well as general responsibilities assigned by the manager.
– To coordinate movement of vehicles between locations
– Pick-up and delivery services of customer vehicles. Sending to inspection centres, different service locations, etc
– Liaise with front liners and service centre staff on exact location of vehicles

The most edgy, energetic and exciting car company in the world needs dealers that make the brand come to life. What’s the secret to this?

Quite simply, our employees. Their attitude, enthusiasm and even sense of humour set them apart and make them special. If you want to be part of this adventure, join our team!

As a MINI Receptionist, your responsibilities will include:

– Customer support on the phone and in person
– Taking care of organising, coordinating and preparing customer appointments
– Providing customer support via the phone and face to face at the showroom
– Internal coordination of service work to adhere to commitments made to customers
– Perform some direct selling on MINI Lifestyle boutique merchandising

Job Duties
– Daily Target of tele-calls to corporate companies with contact person in charged.
– Main focus to generate new prospects/ leads. Program will include exclusive road show with companies within their premises.
– To communicate with customers only via tele- calls and email.
– All queries will be deal by written responsed to confirm outcome or information in order for proper representation.

Overview

The Customer Engagement Executive seeks to understand the needs of customers, in order to guide them towards the most appropriate product.

Responsibilities

– Engage Service Customers at Mazda Service Centres in order to maximise sales opportunities
– Identify the needs of customers in order to improve sales efficiency
– Demonstrate product features in a static or dynamic environment, in order to showcase the features, advantages and benefits of Mazda products
– Create sales appointments between Service Customers & Mazda Sales Teams
– Conduct direct sales with Service Customers

We are looking for Data Analyst – Assistant Manager / Executive, to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The successful candidate will possess a thorough knowledge of Data Analytics, Internal Control, IT audit and a sound judgement.

– Develop and maintain visualizations, reports, and metrics using data from multiple systems (Autoline, Pentana, Applications, Databases, etc.) that communicate information effectively using Tableau or similar tools
– Design and build business analytics and application solutions to automate and support operations across the global team
– Maintain, troubleshoot, and provide support for existing applications and tools
– Develop and maintain database solutions for supporting analytics and applications
– Manage technical projects to completion that support the growth and improvement of the business
– Conduct research and collect data which will help in continual product development that meet department requirements
– Ensure high quality data are collected and integrity of the data
– Process data to develop reports specifically required by the department
– Analyse information using various statistical methods, trying to see patterns in data
– Create reports and presentations
– Perform other duties as directed by management
– Highly valued with External/Internal Audit and/or IT audit experiences

Be responsible for cars that are sent to the Workshop for repairs and service. Assist the respective Workshop Supervisor/Technical Specialist in fulfilling a high standard in the operations of the Workshop.

The Parts and Warranty specialist will be performing a duo role in parts receiving, ordering and distribution to internal and external stakeholders, submitting of Technical request and warranty claims into OEM systems according to OEM guidelines and procedures. Proper documentation and stock take of all parts and warranty to account for the scope of the job role.