– Responsible for ensuring that repair jobs are carried out completely and correctly by mechanics in accordance with BMW guidelines and regulations
– Responsible for workshop capacity utilization, productivity and efficiency
– Ensures flawless work quality by means of suitable workshop equipment, test instruments and methods
– Responsible for operational and traffic safety of customers’ cars within the framework of the repair work to be performed
– Has co-responsibility for customer satisfaction by optimal technical solutions on customer vehicles
– Controls workshop staff on the basis of defined key figures (e.g. flat rate unit)
– The disciplinary management remains in the hands of the Service Manager
– Ensures and monitors compliance with health and safety regulations
– Conducts regular meetings to discuss target agreements/feedback and achievement of objectives
– Checks all repair and maintenance jobs placed with third parties and ensures that the quality and deadline keeping is correct
– Matches current workshop capacity continuously with order deadlines and consults the Service Advisor and Service Assistant
– Organises order planning based on mechanics’ qualifications, if necessary consults the Service Advisor
– Performs regular internal quality measures
– Carries out technical final checks after order processing
– Observes in compliance with applicable repair conditions

Job Duties
– Daily Target of tele-calls to corporate companies with contact person in charged.
– Main focus to generate new prospects/ leads. Program will include exclusive road show with companies within their premises.
– To communicate with customers only via tele- calls and email.
– All queries will be deal by written responsed to confirm outcome or information in order for proper representation.

Overview

The Customer Engagement Executive seeks to understand the needs of customers, in order to guide them towards the most appropriate product.

Responsibilities

– Engage Service Customers at Mazda Service Centres in order to maximise sales opportunities
– Identify the needs of customers in order to improve sales efficiency
– Demonstrate product features in a static or dynamic environment, in order to showcase the features, advantages and benefits of Mazda products
– Create sales appointments between Service Customers & Mazda Sales Teams
– Conduct direct sales with Service Customers

We are looking for Data Analyst – Assistant Manager / Executive, to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The successful candidate will possess a thorough knowledge of Data Analytics, Internal Control, IT audit and a sound judgement.

– Develop and maintain visualizations, reports, and metrics using data from multiple systems (Autoline, Pentana, Applications, Databases, etc.) that communicate information effectively using Tableau or similar tools
– Design and build business analytics and application solutions to automate and support operations across the global team
– Maintain, troubleshoot, and provide support for existing applications and tools
– Develop and maintain database solutions for supporting analytics and applications
– Manage technical projects to completion that support the growth and improvement of the business
– Conduct research and collect data which will help in continual product development that meet department requirements
– Ensure high quality data are collected and integrity of the data
– Process data to develop reports specifically required by the department
– Analyse information using various statistical methods, trying to see patterns in data
– Create reports and presentations
– Perform other duties as directed by management
– Highly valued with External/Internal Audit and/or IT audit experiences

– Act as main liaison between customers and company in selling MG cars
– Technologically advanced and well versed in electric cars
– Provide service excellence and follow up to all customers
– Identify, develop and follow-up on new sales leads and prospects.
– Co-ordinate and participate in company activities such as Events / Exhibitions & Roadshow.
– Build, strengthen and optimize relationships with clients, prospects and partners.

The most edgy, energetic and exciting car company in the world needs dealers that make the brand come to life. What’s the secret to this?

Quite simply, our employees. Their attitude, enthusiasm and even sense of humour set them apart and make them special. If you want to be part of this adventure, join our team!

As a MINI Assistant Service Manager your responsibilities will include:

– Maintain operational oversight and effective functioning of Aftersales operations
– Monitoring of individual and team performance
– Introducing new initiatives to ensure customer attraction and loyalty
– Monitoring a range of KPIs to ensure efficiency and productivity in Aftersales business
– Developing and introducing new processes within the Aftersales area
– Representing the Aftersales department towards customers, partners and management

Be responsible for cars that are sent to the Workshop for repairs and service. Assist the respective Workshop Supervisor/Technical Specialist in fulfilling a high standard in the operations of the Workshop.

The Parts and Warranty specialist will be performing a duo role in parts receiving, ordering and distribution to internal and external stakeholders, submitting of Technical request and warranty claims into OEM systems according to OEM guidelines and procedures. Proper documentation and stock take of all parts and warranty to account for the scope of the job role.

The Parts Advisor (Parts Counter) sells parts over the counter and answer enquiries over the phone. He/she assists customers in selecting required parts in a friendly professional and efficient manner. Guaranteeing customer satisfaction and loyalty are top priorities. He/she is the main contact person to the technician in material request.

We are looking for a capable system security engineer, who enjoys security work and possesses both deep and wide expertise in the security space.

You will make things more secure by protecting system boundaries, keeping computer systems and network devices hardened against attacks and securing highly sensitive data. Qualified candidates will have a background in security or systems engineering.