Job Summary
Step up as Workshop Executive and lead our skilled technician team while delivering expert diagnostics and repairs on premium vehicles. Reporting to the Workshop/Technical Manager, you'll drive operational excellence, ensure quality standards, and act as key support for management during absences. Perfect for experienced automotive professionals ready for leadership responsibility.
Key Roles & Responsibilities
Team & Workshop Leadership
Lead and supervise a team of technicians, monitoring productivity and efficiency reports.
Stand in for HOD during absences and support workshop operations seamlessly.
Provide hands-on training for technicians and third parties as required.
Technical Expertise & Repairs
Diagnose and repair complex automotive issues across engine, transmission, brakes, electrical, and suspension systems.
Perform scheduled maintenance including oil changes, tire rotations, and inspections.
Ensure all work meets highest quality, safety, and manufacturer standards.
Compliance & Coordination
Liaise with government bodies (NEA, LTA, VICOM, STA) on homologation matters.
Coordinate with Principal on technical warranty, product quality issues, recalls, and service information.
Support CSO in resolving customer complaints and technical feedback.
Management Support
Maintain detailed repair and maintenance records using diagnostic tools.
Assist with incentive programs for CSO and technicians.
Prepare management reports and support Aftersales Manager initiatives.
Stay current with automotive technologies and industry best practices.
Requirements
Valid Class 3 Singapore Driver's License.
Minimum 5 years automotive repair experience in similar role.
Strong diagnostic skills across major vehicle systems with proficiency in automotive tools.
Proven leadership, communication, and problem-solving abilities.
Excellent customer service mindset and safety commitment.
Experience with government compliance and principal coordination preferred.
Singapore Citizens/Permanent Residents preferred.