Customer Service Executive

Job Responsibilities

• Support frontline operations and to ensure overall excellent customer service.
• Perform administrative duties such as opening of job cards, invoicing, internal and warranty billings.
• Interact with customers on car servicing, repairing and test-drives related matters.
• Establish and maintain positive relationship with both internal and external customers.
• To coordinate and work closely with the Parts & workshop to ensure customers cars are completed in a timely manner.
• Responsible to achieve overall business objectives, Technicians productivity.
• To assist in preparation for repair and accident quotations.
• Other related ad-hoc duties as assigned by your supervisor.