Fleet Sales Consultant

Application Form

Personnel Management

Provide excellent customer service to customers for all MG models viz:

Market Intelligence

Knowledgeable on competitors’ specifications, OMV, VES, pricing and promotions against MG models
Know the MG Pre-owned market, keeping objective of bringing up the resale value where applicable
Keep abreast of the used car market, pre-owned MG and other makes in order to keep tap of transacted trade-in price and market trend and needs

Planning

Assist the Fleet General Manager to deliver and enhance the Customers’ Excellent Experience in Showrooms and Road Shows and any other outdoor events where applicable
Compile, update and provide a clear and concise format on customers feedback for Fleet General Manager to use as reference in handling customers’ objection, comparison and negotiations in future dealings and Sales training

Operations

To provide a systematic and standard delivery of MG vehicles to customers, explaining on the usage of the various functions available
To ensure that monthly Sales order and registration KPIs are met
To support in Showrooms and Road Shows and concierge test drive to customers’ premises by demonstrating and explaining product options and benefits to customers so as to enhance customers experience where applicable
To conduct ad-hoc duties on market intelligence, gathering information when called upon

Logistic & Administration

To monitor and handle product enquiry from customers
To provide and update on leads via Salesforce, test drive and delivery reports and daily telemarketing report via PPT on daily basis

Class 3 Driving License is compulsory
Minimum O/A Level or Diploma qualification, Mechanical Engineering would be an advantage
Minimum 3 to 5 year experience in Automotive industry is preferred but not compulsory as comprehensive training will be provided
Hardworking, service oriented and enjoy going the extra mile for customers
Team worker with strong passion in cars
Positive attitudes and meticulous in work
Strong enthusiasm in MG brand and keen to learn the philosophy, history and the technology behind our range of MG vehicles
Ability to communicate in non-technical terms with customers with regards to USP of each MG model