Workshop Executive

Workshop Executive
Leng Kee Road
Full Time
Application ends

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    Job Overview

    • Location
      Leng Kee Road
    • Brand
    • Experience

    Job Responsibilities

    • Responsible for ensuring that repair jobs are carried out completely and correctly by mechanics
      in accordance with MINI guidelines and regulations
    • Responsible for workshop capacity utilization, productivity and efficiency
    • Ensures flawless work quality by means of suitable workshop equipment, test instruments and
    • Responsible for operational and traffic safety of customers’ cars within the framework of the
      repair work to be performed
    • Has co-responsibility for customer satisfaction by optimal technical solutions on customer
    • Controls workshop staff on the basis of defined key figures (e.g. flat rate unit)
    • The disciplinary management remains in the hands of the Service Manager
    • Conducts annual appraisal process with his workshop employees which includes the definition
      of an individual development plan for each employee
    • Ensures and monitors compliance with health and safety regulations
    • Conducts daily meetings to discuss target agreements/feedback and achievement of objectives
    • Concludes the disposal contracts with appropriate companies, and checks compliance
    • Checks all repair and maintenance jobs placed with third parties and ensures that the quality
      and deadline keeping is correct
    • Matches current workshop capacity continuously with order deadlines and consults the Service
      Advisor and Service Assistant
    • Organizes order planning based on mechanics’ qualifications, if necessary consults the Service
    • Performs regular internal quality measures
    • Carries out technical final checks after order processing
    • Observes in compliance with applicable repair conditions
    • Monitors and organizes cleanliness and tidiness in the service area
    • Checks that hazardous substances, waste and disposable materials are handled and stored
      correctly in accordance with waste disposal regulations

    Job Requirements

    • Minimum Diploma in Business administration or related discipline with at least 3 years of relevant working experience in handling workshop shop floor in automotive industry
    • Candidates with experience in multi-franchise will be preferred
    • Good knowledge on vehicle parts and vehicle troubleshooting skills
    • A team player who is proactive and independent with positive attitude
    • Possess strong interpersonal and communications skills including writing skills
    • Proficient in MS Office applications i.e. MS Words, MS Excel, MS Outlook
    • Ability to work under stress in a fast pace environment
    • Possess a valid Class 3 driving licence

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